HP Chromebook 11 Review: The Charging Port Flaw

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HP Chromebook 11 with white and blue design

Is a $100 refurbished Chromebook good enough for travel? I bought an HP Chromebook 11 to find out, and it went right back.

I went on a trip and realized I didn’t need a full-blown laptop, just Chromebook functionality to upload some videos and send some emails. I also wanted to know if I could upload a video to YouTube from a Chromebook. This refurbished HP Chromebook 11 was literally the cheapest Chromebook I could get, about $100. Here’s what I liked and the flaw that ended it. This 2016 model is long past its update support, so the button goes to a current HP Chromebook with modern charging.

HP Chromebook 14 (Intel N100, 8GB RAM, 128GB)
A current HP Chromebook
HP Chromebook 14 (Intel N100, 8GB RAM, 128GB)
See the current HP Chromebook on Amazon →
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Quick specs (from the video)
LaptopHP Chromebook 11 (refurbished, open box)
Price I paidAbout $100
Screen11.6 inch, glossy, black surround
DesignGlossy white plastic, blue ring around the keyboard, blue rubber strips on the bottom
KeyboardMatte white chiclet-style keys
Front LEDMulticolor strip in Google colors
ChargingMicro USB
Charge lightYellow
👍 Pros
  • Very cheap
  • Looks nice and feels solid in the hand
  • Light, flat and portable; you can manhandle it
  • Micro USB is a common cable you will have everywhere
👎 Cons
  • Charging port was extremely finicky; any movement broke the connection
  • Barely charged after an hour
  • Micro USB is a poor way to charge a laptop
  • Glossy surfaces show smudges and hand sweat
  • This model has known power-port complaints

▶ Watch the full review on YouTube

Why I tried a $100 Chromebook

I don’t need a full laptop for travel. I just need to upload some videos and send some emails. I got this one refurbished and open box; it didn’t come with much documentation. I’d also read that this model has had complaints about the power port wearing out and not working.

For context, you can get a pretty decent Chromebook in the $200 to $250 range, and some cost $400 or $500, literal laptop prices, which baffles me.

HP Chromebook 11 closed
White and blue, with rubber strips on the bottom.

Design

It has glossy white plastic that shows hand sweat, blue rubber strips on the bottom for a little grip, and a multicolor LED strip on the front in the Google green, yellow, red and blue. Inside there’s a glossy 11.6-inch screen with a black surround, matte white chiclet keys with glossy white plastic between them, and a blue ring around the keyboard that ties into the feet. It’s flat rather than tapered like a MacBook Air, but it’s portable and feels solid.

HP Chromebook 11 open with keyboard
Matte white keys with a blue ring around the keyboard.

The flaw: micro USB charging

It didn’t boot up instantly like other Chromebooks I’ve used, so I plugged it in. It charges with a standard micro USB cable, even though the port looks a bit like USB-C. Any micro USB cable will work, including your phone cable, which sounds convenient.

In practice it was terrible. The little yellow light should stay steady while it charges. Mine flashed, went dark, or wouldn’t register at all. I unplugged and replugged it probably a dozen times. After an hour it still had barely any charge; it finally powered on, then died. Moving the cable ever so slightly made it connect or disconnect.

Micro USB charging light on the HP Chromebook 11
The yellow charge light kept cutting in and out.

Verdict: it went back

I couldn’t get enough power to the battery to charge it, or even enough to run the Chromebook straight off the cable. The main complaint about this model is the power port, and my experience matched. It’s going back, and I’ll find another way to cover my travel tech needs. If you’re shopping today, get a current Chromebook that charges over USB-C.

HP Chromebook 11 failing to charge
Not charging, again.

FAQ

How does the HP Chromebook 11 charge?

This model charges over a micro USB port.

What is the problem with it?

The charging port. Mine only charged if the cable sat at exactly the right angle, and it barely charged after an hour. This model has known power-port complaints.

How much did it cost?

About $100, refurbished.

What screen size is it?

11.6 inches.

Would you recommend it?

No. I returned it. Look at a current Chromebook with USB-C charging instead.

HP Chromebook 14 (Intel N100, 8GB RAM, 128GB)
Need a simple laptop for travel?
HP Chromebook 14 (Intel N100, 8GB RAM, 128GB)
See the current HP Chromebook on Amazon →
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One response to “HP Chromebook 11 Review: The Charging Port Flaw”

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